Privacy Policy of Fourier Health, Inc.

Last Updated: October 15th, 2023

1. Introduction

Welcome to Fourier Health, Inc. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we collect, use, disclose, and protect any information that you give us when you use our services.

2. Information Collection

We collect information that helps us contact you, provide our Services to you, and carry out certain business purposes described below. If we can use this information to identify you, we consider it Personal Information. This means that data that directly identifies you, such as your name, is Personal Information. Also, data that does not directly identify you, but that can reasonably be used to identify you, such as the serial number of your device, is Personal Information.

When you use our services, apply for employment, or otherwise interact with Fourier, we may collect a variety of Personal Information. What we collect depends on your relationship with us and how you interact with our Services, and it generally falls into one or more of the following categories:

  • Health Information: Health data may be used in the creation of a summary of a patient’s medical history. We use the data to create a longitudinal narrative summary tailored to you or your health professional, which includes your relevant health information.
  • De-identified Data: De-identified Data is non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We use de- identified data for research and development of new products or tools, to refine our algorithms and machine learning applications, and to improve the Services and the services we provide. We may disclose such information publicly and to third parties, for example, in public reports about health, to partners under agreement with us, or in bench marking information we provide to the medical community.
  • Identifiers: We collect information that identifies you, like your name, alias, address, phone numbers, or IP address.
  • Customer Records: If you are a customer, we collect and maintain your Personal Information in our customer records, including payment information and other information that are not direct identifiers but can be associated with or relates to you.
  • Protected Class and Demographic Information: If you apply for employment with us, we may collect information about your age, gender, or other demographics or protected classifications.
  • Commercial Information: If you have a business relationship with us, we may collect information about your purchases or quotes, subscriptions, payment history, and the services that you’ve shown interest in.
  • Internet or other Electronic Network Activity Information: When you use our online Services, we may collect information about your interaction with our Services, such as browsing history, search history, device, and browser information.
  • Professional or Employment-related Information: If you apply for employment with us or use our Services through your employer, we may collect information about your current employment and your employment history, such as your job title, employer, business contact details, and reference information.
  • Education Information: If you apply for employment with us, we may collect information about your education history, including the schools you attended or certifications you’ve achieved.
  • Inferences: We may draft inferences about you based on the categories of information described above, including about your preferences and qualifications.

3. Use of Information and User Consent

Fourier Health, Inc. may use your personal information for the following purposes:

  • Service Provisioning: To provide, operate, maintain, and improve the Services. This includes using personal information for account setup, service delivery, maintenance, and enhancement.
  • Communication:To communicate with you about your account or services. We may send you service-related notices, technical notices, updates, security alerts, and administrative messages.
  • TransactionProcessing:To process transactions and send related information, including confirmations and invoices.
  • Security and Fraud Prevention: To enhance the security of our services, investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities.
  • Research and Development: To conduct research and development activities for new products or services, and to improve the existing Services. This may involve analyzing usage trends and preferences of our users.
  • Marketing and Promotions: To send promotional communications that may be of specific interest to you, including by email. These communications will be sent in accordance with your marketing preferences and as permitted by law.

By using Fourier Health’s services, you consent to the collection, use, and sharing of your personal data as described in this privacy policy and any other document provided at the time of data collection.

  • Explicit Consent for Sensitive Data: For sensitive data, especially health-related information, we will obtain additional explicit consent from you. This consent will clearly state how this information will be used and shared.
  • Withdrawal of Consent: You have the right to withdraw your consent at any time.However, please note that withdrawal of consent may affect your ability to use certain services or features of our website and applications. To withdraw your consent, you may contact us at privacy@fourierhealth.com.
  • Non-consent for Marketing: If you do not wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the communications, or by managing your preferences in your account settings.
  • Age of Consent: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

We respect your privacy and are committed to ensuring that your personal data is used in compliance with your preferences and relevant data protection laws.

4. Children’s Privacy

Fourier Health, Inc. is committed to protecting the privacy of children. Our Services are not designed for, nor intentionally targeted at, children under the age of 13 years. We do not knowingly collect or solicit personal information from children under 13 or knowingly allow such persons to register for our Services. If we discover that a child under the age of 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child’s account.

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us at privacy@fourierhealth.com. We will take appropriate steps to investigate and address the issue promptly.

For Services that are directed to children under the age of 13, or where we have actual knowledge that a user is under 13, we will take additional steps to protect the privacy of such users, including:

  • Seeking parental consent for the collection of personal information from children under the age of 13 or for sending information about our products and services directly to children.
  • Limiting the amount of personal information, we collect from children to what is reasonably necessary for them to participate in an online activity.
  • Giving parents access or the ability to request access to personal information we have collected from their children and the ability to request that the personal information be changed or deleted.

5. Sharing of Information

At Fourier Health, Inc., we do not sell or rent personal information to third parties. We may share information under the following circumstances:

  • Service Providers: We engage third-party service providers to perform various functions on our behalf. These services include payment processing, data analysis, email delivery,hosting services, customer service, and marketing assistance. These service providers have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
  • Legal Requirements and Law Enforcement: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation, (b) protect and defend the rights or property of Fourier Health, Inc., (c) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (d) protect against legal liability.
  • Business Transfers: In the event that Fourier Health, Inc. is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of the transaction. We will notify you of any such deal and outline your choices in that event.
  • Aggregated or De-identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you. Such data may be shared with partners for research, business, or other purposes.

We require all third parties with whom we share your data to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. Cookies and Other Tracking Technologies

Our Services may use “cookies” and other technologies such as web beacons. These technologies help us to better understand user behavior (including for security and fraud prevention purposes), tell us which parts of our Website people have visited, and facilitate and measure the effectiveness of advertisements and web searches.

7. Your Rights

As a user of Fourier Health, Inc., you have certain rights concerning your personal data. These rights include:

  • Right to Access: You have the right to access and receive a copy of the personal data we hold about you. This allows you to receive a copy of the personal data we hold about you.
  • Right to Correction: You have the right to request correction of any inaccurate or incomplete data we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Right to Deletion: You have the right to request the deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.
  • Exercising Your Rights: To exercise any of these rights, please contact us at privacy@fourierhealth.com. We will respond to your request in accordance with applicable data protection laws. Please note that we may need to verify your identity before fulfilling your request.

8. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for personal data varies depending on the nature of the information and the reasons for which it is processed. Generally, our policy is to retain personal data for a period of up to 7 years, after which it will be destroyed.

10. Third-Party Disclosure

We may share your personal data with third-party service providers who perform services and functions on our behalf, such as data processing, payment processing, and providing customer support. These third parties are only given access to the data they need to perform their specific functions and are not permitted to use or disclose your personal data for other purposes without your consent. We also may be required to disclose your personal data to law enforcement, regulatory authorities, or other government bodies when required by law. We will always take steps to ensure that any third-party involvement respects your privacy rights and is in accordance with this privacy policy.

11. Third-Party Links and Services

Our Services may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Fourier Health, Inc. does not control these third-party websites and is not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Please be aware that any information you provide on such platforms, or that is collected by these third parties, is governed by their own privacy policies and not by this Privacy Policy. Fourier Health, Inc. is not responsible for the privacy practices or the content of these third-party sites.

12. Data Protection Measures

We are committed to protecting your personal data from unauthorized access, use, alteration, and destruction. We use a combination of technical, administrative, and physical controls to keep user data secure. Data is always transmitted via secure channels. Data is encrypted in transit and at rest using the industry best practice encryption standards to safeguard your information. Our employees and third-party service providers who have access to personal data are also subject to strict contractual confidentiality obligations. We regularly review our security policies and procedures to ensure our systems are secure and protected. We use HIPAA-compliant products and services for health data storage and processing. In addition to using state-of-the-art security systems, we also have strict internal access-control policies to prevent privacy violations.

13. Contact Us

If you have any further questions about this privacy policy, please feel free to contact us at: privacy@fourierhealth.com.